Legal Ombudsman Chair in Pride Power List 2018 10/01/2024 Legal Ombudsman Chair in Pride Power List 2018 Tagged: Office for Legal Complaints
Appointment of three new non-executive directors welcomed 10/01/2024 Appointment of three new non-executive directors welcomed Tagged: Office for Legal Complaints
Elisabeth Davies is preferred choice for next Chair of the OLC 10/01/2024 Elisabeth Davies is preferred choice for next Chair of the OLC Tagged: Press release Office for Legal Complaints
OLC and Legal Ombudsman Annual Report published 10/01/2024 OLC and Legal Ombudsman Annual Report published Tagged: Annual Report Office for Legal Complaints
Legal Ombudsman welcomes new OLC board chair 10/01/2024 Legal Ombudsman welcomes new OLC board chair Tagged: Press release Office for Legal Complaints
Legal Ombudsman 2017-18 Annual Report published 10/01/2024 Legal Ombudsman 2017-18 Annual Report published Tagged: Annual Report Office for Legal Complaints
Governance agreements 10/01/2024 Agreements which set out the working relationship between the Legal Ombudsman and other external stakeholders Tagged: Office for Legal Complaints governance Memorandum of Understanding
OLC Annual Report 2018-19 published 10/01/2024 OLC Annual Report 2018-19 published Tagged: Press release Annual Report Office for Legal Complaints
OLC Annual Report published 10/01/2024 OLC Annual Report published Tagged: Annual Report Press release Office for Legal Complaints
Business Plan and Budget 2022/23 10/01/2024 Business Plan and Budget 2022-23 Tagged: Office for Legal Complaints Business plan and budget
Blog by Elisabeth Davies, Chair of the OLC 10/01/2024 Elisabeth Davies, Chair of the OLC, provides an update on the Legal Ombudsman's Annual Report and Accounts 2022/23 Tagged: Board blog Office for Legal Complaints Annual Report
Blog by Elisabeth Davies, Chair of the OLC 10/01/2024 Blog by Elisabeth Davies, Chair of the OLC Tagged: Board blog Newsletter Office for Legal Complaints
Who We Are 10/01/2024 Our job is to help resolve disputes between consumers and legal service providers. We are independent and impartial and base our assessment on the evidence provided. We aim to reach a resolution that is fair and that works for everyone involved. We help consumers to resolve complaints. We also help legal service providers to better understand such complaints, so they don’t happen again. Tagged: Office for Legal Complaints OLC Legal Ombudsman Scheme How we work
OLC Operating framework 10/01/2024 Section 117 of the Legal Services Act requires the Legal Ombudsman to “have regard to such generally accepted principles of good corporate governance as it is reasonable to regard as applicable to it”. The purpose of this document is to demonstrate how the OLC is discharging this obligation under the Act. Tagged: OLC Operating framework OLC Office for Legal Complaints
Governance 10/01/2024 Information about the OLC and governance Tagged: Office for Legal Complaints Governance Legal Ombudsman Scheme Legal Service Board Executive Team Board OLC